General terms and conditions

The basis of the general terms and conditions for the campsite Thiessow are:

• the price list
• the payment conditions
• the campsite regulations
• the BGB

Reservations:
Reservations are made upon written or telephone request and are considered binding when the deposit requested in the booking confirmation has been received into the named account. If the deposit is not paid on time, the reservation will be invalid without the guest being warned or informed.

Final payment:
On the day of arrival, the pitch fee for the entire period of the intended stay must be paid (in cash or with EC card). Additional costs are paid on the day of departure.

Cancellation:
Free cancellation is possible up to 14 days before the arrival date. In the event of late cancellation or no-show, your deposit will be retained as a cancellation and processing fee.

Arrival:
The booked space is available from 11:00 a.m. on the day of arrival. The midday rest period between 1:00 p.m. and 3:00 p.m. should be taken into account. We can use pitches that are not occupied by 7:00 p.m. on the day of arrival and for which no agreement has been made regarding later occupancy. You will then no longer have the right to a pitch. For caravans and mobile homes, vehicle owners are obliged to provide proof of a valid gas test.

Departure:
The pitch must be vacated and clean by 10:00 a.m. on the day of departure. In the event of an early departure, there is no entitlement to a refund of fees. This also applies to an expulsion due to a violation of the campsite regulations. However, this does not apply if a medical certificate is presented.

Visit:
The pitch may only be used by the number of people registered. Visitors can only access the campsite after registering at reception.

Restrictions on admission:
Camping is only permitted for young people under the age of 18 without an adult accompanying them upon presentation of the written consent of their legal guardian.

Insurance:
The tourist administration of the municipality of Mönchgut, as the operator of the campsite, assumes no liability for damage to and in the facilities set up and the vehicles parked.

Pitch allocations:
Every request will be taken into account, but there is no legal right to a specific pitch. The site management reserves the right to make changes due to operational needs.

Information:
Information provided by our employees over the telephone is non-binding and therefore requires written confirmation.

Liability:
Every guest undertakes to treat the inventory and the pitch with care. They are obliged to compensate for any damage caused by them, their companions or guests during their stay.

Change in pricing information:
We reserve the right to change all prices and information.

Place of performance and jurisdiction:
The place of performance and jurisdiction is the Stralsund district court.